The site “www.starlight-made-for-you.com” is published by the company DAMIEN MUNCH PASCAL micro enterprise with capital of 1000 € whose head office is 4 Chemin des Haies, Ménil 88160, registered in the trade and company register in Epinal under the n ° 820 656 221, VAT number n ° FR35820656221, Siret 82065622100034. The company DAMIEN MUNCH PASCAL can be contacted by e-mail at the address: firstname.lastname@example.org. The company DAMIEN MUNCH PASCAL markets a brand called STARLIGHT Made for you, which concerns the sale of clothes and accessories modified by digital creations made by MUNCH Damien, each of the digital creations added to the clothes or accessories, bring added value to the products . These general conditions of sale apply to all orders placed on the site www.starlight-made-for-you.com and define the rights and obligations of DAMIEN MUNCH PASCAL as well as of the Customer. Placing an order implies the Customer’s acceptance of these general conditions of sale. DAMIEN MUNCH PASCAL reserves the right to change these conditions at any time, without notice. The version of the general conditions of sale applicable to any transaction is that appearing on the site www.starlight-made-for-you.com at the time of the order. The version of the GTC applicable to the order may be kept by the Customer.
Article 1 – Purpose and general provisions
These General Conditions of Sale determine the rights and obligations of the parties within the framework of the online sale of Products offered by the Seller.
These General Conditions of Sale (GTC) apply to all sales of Products, made through the Company’s websites, which are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or the first payment in the event of multiple payments) for the order. These T & Cs can be viewed on the Company’s website at the following address: https://starlight-made-for-you.com/terms-of-sales/. The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares to have read all of these General Conditions of Sale, and, where applicable, the Special Conditions of Sale related to a product or a service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs. The Customer declares to be able to legally contract under French law or validly represent the natural or legal person for whom he is committed. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
ARTICLE 2 – PRODUCTS
The products and prices are valid while stocks last. Sales are made subject to the actual availability of the products. In the event that an ordered product turns out to be unavailable, the Customer will be informed by email indicating the waiting period for receipt of the product. The customer may request the cancellation (reimbursement on the credit card used for the purchase within 15 days) or the exchange of his order by e-mail. In case of unavailability of the product, the Customer can modify his order.
ARTICLE 3 – PRICE OF PRODUCTS
The prices of the products sold through the site www.starlight-made-for-you.com are indicated in Euros including tax and precisely determined on the product description pages. They are also indicated in euros, all taxes included (VAT + any other taxes) on the product order page, and excluding specific shipping costs. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunications costs necessary to access the Company’s websites are the responsibility of the Customer. If applicable, also the delivery costs.
Article 4 – Conclusion of the contract online
The Customer must follow a series of steps specific to each Product offered by the Seller in order to be able to place his order. However, the steps described below are systematic:
➢ Information on the essential characteristics of the Product.
➢ Choice of the Product, if applicable of its options and indication of the essential customer data (identification, address, etc.);
➢ Acceptance of these General Conditions of Sale.
➢ Verification of the elements of the order and, if necessary, correction of errors.
➢ Follow-up of instructions for payment, and payment for products.
➢ Product delivery.
The Customer will then receive confirmation by email of payment for the order, as well as an acknowledgment of receipt of the order confirming it. For the products delivered, this delivery will be made to the address indicated by the Customer. For the purposes of successful completion of the order, and in accordance with Article 1316-1 of the Civil Code, the Customer undertakes to provide his true identification elements. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
ARTICLE 5 – PAYMENT
Payment is due immediately upon ordering, including for pre-ordered products. The Customer can pay by payment card. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by credit card is made by our payment provider Paypal. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the Paypal network. Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with Article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or in the event that it is impossible to debit the card, the Sale is automatically terminated and the order canceled. The DAMIEN MUNCH PASCAL company controls all the orders that have been validated on its site. These controls aim to protect the company from abusive practices operated by fraudsters. DAMIEN MUNCH PASCAL reserves the right to ask the Customer for all the supporting documents necessary to release an order: proof of address, debit or identity.
ARTICLE 6 – DELIVERY
The processing and delivery times indicated are in working days. Shipping times correspond to the average order processing times within a limit of 30 days after ordering. The day after a collection is launched or put online throughout the month, the delivery time may be increased by 10 days in the event of a large and exceptional volume of orders. The Customer is informed of the shipment of his products at each shipment by automatic email. The products are delivered to the delivery address indicated by the Customer at the time of his Order. The indicated delivery address cannot be changed once the order has been confirmed by email. Delivery cannot be made to hotels or PO boxes. The company DAMIEN MUNCH PASCAL declines all responsibility concerning delivery delays, or loss, if the Customer has indicated an incomplete or incorrect address, or in the event of non-collection of the goods within the period provided for this purpose. DAMIEN MUNCH PASCAL cannot be held responsible for the consequences due to a delay in delivery that is not its fault. In the event of an unusually long delivery time, the Customer can contact customer service via the contact form so that an investigation can be opened with the carrier. No refund or return of products can be made before the end of the investigation (3 weeks to 1 month). In the event of damaged products, the Customer agrees to notify immediately upon delivery to the carrier and to DAMIEN MUNCH PASCAL. The amount of the contribution to the shipping costs depends on the chosen delivery method.
ARTICLE 7 – WITHDRAWAL
In accordance with the law in force, the Customer has a withdrawal period of 14 days from the day after receipt of the order, without having to provide a reason. In the case of an order for several goods delivered separately, the period starts from receipt of the last product. To exercise this right of withdrawal, the Customer must notify his decision to withdraw by means of an unambiguous statement by post or email or by using the downloadable withdrawal form : form. The Customer who exercises this right has the obligation to proceed, under his responsibility and at his expense, to the return of the goods in their original packaging and in perfect condition, at the latest, within fourteen days following the communication of their decision to withdraw, to the address of the sender of the order. DAMIEN MUNCH PASCAL will reimburse within 14 days of returning the order. The reimbursement will include the costs of delivery to the Customer. The return costs remain the responsibility of the Customer.
ARTICLE 8 – LACK OF CONFORMITY
If there has been an error in the products delivered to you or a quality defect, an exchange or a refund is made at the Customer’s request made within 30 working days of receipt of the order. Only products returned new, unworn (other than fitting), unwashed and in their original packaging with the delivery slip will be processed. Refunds of products, delivery costs and return costs will be made by the Company DAMIEN MUNCH PASCAL within a maximum period of 30 days after receipt of the package. The reimbursement will be made according to the same method of payment chosen by the Customer at the time of his order or by delivery of a purchase order. This voucher is valid on the Site for a period of 1 year from the date of receipt of this voucher.
Article 9 – Complaints
If necessary, the Purchaser may send any complaint by contacting the company using the following coordinates: 4 Chemin des Haies, le Ménil 88160.
Article 10 – Force majeure
The performance of the seller’s obligations at the end of these presents is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller will notify the customer of the occurrence of such an event as soon as possible.
Article 11 – INTELLECTUAL AND INDUSTRIAL PROPERTY
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 12 – Protection des données personnelles
In accordance with the Data Protection Act of January 6, 1978, you have the rights to query, access, modify, oppose and rectify your personal data. To do this, we invite you to contact our customer service via the contact form or by letter addressed to SAS DAMIEN MUNCH PASCAL (4 Chemin des Haies, le Ménil 88160) mentioning your name, first name and full address. By adhering to these general conditions of sale, you agree that we collect and use this data for the performance of this contract. The information and data collected by the Company DAMIEN MUNCH PASCAL during the registration or an order of the Customer are strictly necessary for the management of the orders and for this purpose may be communicated in whole or in part to the service providers of the Company DAMIEN MUNCH. PASCAL involved in the execution of the order. In addition, we monitor traffic on all of our sites. For this, we use tools such as WP Statistics.
ARTICLE 13 – MEDIATION OF CONSUMER DISPUTES
In accordance with the provisions of the Consumer Code relating to the “consumer dispute mediation process”, the Customer has the right, with a view to the amicable resolution of a dispute arising from the contract and opposing it to the company DAMIEN MUNCH PASCAL , to use a consumer mediator free of charge via this platform: https://webgate.ec.europa.eu/odr However, the Customer may, in the event of a complaint following an order, first contact customer service email@example.com to find an amicable solution.
ARTICLE 14 – APPLICABLE LAW
All the clauses appearing in these general conditions of sale, as well as all the purchase and sale transactions referred to therein, will be subject to French law. The language of this contract is French. In the event of a dispute, the French courts will have sole jurisdiction.